Revenue in the Restaurant to Consumer Delivery space is going to see an annual growth rate of 8.7% by 2023, resulting in a market volume of $US39,025 million by 2023 according to Statista. In order to capitalize on this growth, restaurants such as Dominos are implementing Chatbots. Chatbots help restaurants Read more…
Chatbots on a messenger platform such as Facebook have the ability to automate customer support. By 2020 Gartner predicts that greater than 80% of customer interactions will be automated. The data supports chatbots will be providing personalized problem-solving. 22% of business consider leveraging improved customer experience as the most important Read more…
It is almost impossible these days to have not heard of or encountered bots. So, what is a bot and how has it integrated itself into our lives? Bots have been around for a long time; search engines like Google have extensively been making use of bots, also known as Read more…
A long queue line of customers is a good problem to have at your restaurant. It signals your business is performing well and growing during peak hours. The problem arises when the service time doesn’t match the volume of orders, which keeps the line moving slowly and leaves customers impatiently Read more…
Benefits of Bots Bots have polarized discussions in the tech industry for years now, and for good reason. Studies confirm that most customers already accept or even prefer chatbots. According to the 2016 Aspect Consumer Experience Index, 61% of consumers feel that having Chatbots in customer service is the way of Read more…
Reach Millions Of Potential Customers Through Messenger Platforms In order to grow your business, you need to interact with as many potential customers as possible. This is where chatbots come into play, they create an effortless path for customers to transact with your business via existing messaging platforms such as Read more…